How quickly do you respond to calls in Altamonte Springs?+
Emergency calls jump the queue — we aim to have someone stabilizing an active leak in Altamonte Springs the same day. Non-emergency estimate requests are typically scheduled within a day or two.
How does your pricing work?+
Yes. Every job starts with a free inspection and a written, itemized estimate. We don't start work off a verbal quote, and the price you approve is the price on the final invoice unless you request additional work.
What licensing and insurance do you carry?+
Yes — Big Toms Roofing is fully licensed to perform Roof Repair in FL, and we carry both general liability and workers' compensation coverage. We're happy to provide documentation before you sign anything.
What emergency roofing services are available in Altamonte Springs?+
Our emergency line is staffed around the clock. If water is actively coming in, call +1-855-469-0306 first — we'll get a tarp and temporary fix in place fast, then schedule the permanent repair.
Can you help with my storm damage insurance claim?+
Yes — we document damage with detailed photos and can meet your adjuster on-site to walk through findings. Many Altamonte Springs customers say this cuts weeks off their claim process.
How many days will a reroof take at my Altamonte Springs home?+
A standard single-family reroof usually wraps in a day or two once we're on-site; larger or steeper roofs, or metal systems, can take a bit longer. You'll get an exact estimate before we schedule.
What roofing materials do you install?+
We install asphalt shingle systems from GAF, CertainTeed, and Owens Corning, plus standing-seam metal roofing and flat/low-slope commercial membranes like TPO and EPDM.
Is your workmanship guaranteed?+
Yes — we back our labor with a written workmanship guarantee, and manufacturer-certified installations qualify for extended material warranties as well.
Can you inspect my roof before I buy or sell a home in Altamonte Springs?+
Yes, we perform pre-purchase and pre-listing inspections throughout Altamonte Springs with a written report and photos — useful for negotiations on either side of the transaction. Ask about current pricing when you call.
Are you only in Altamonte Springs or do you cover nearby towns?+
We serve Altamonte Springs and the surrounding communities throughout Altamonte Springs, FL — see the coverage section below for the specific zip codes and nearby cities we handle regularly.
